In this webcast, we speak with Leslie Alore, SVP of Marketing at Flexera.
We explore key strategies for enhancing customer retention. The discussion highlights the use of Generative AI for extracting customer insights and improving support, the importance of maintaining meaningful human interactions, and aligning client success across the entire customer journey to boost loyalty.
We also delve into building supportive communities to strengthen customer relationships, address concerns transparently, and increase retention. We discuss how maintaining consistency across diverse channels through clear vision and guidelines is essential for customer loyalty.
Who is this for?
In this webcast, we speak with Leslie Alore, SVP of Marketing at Flexera.
We explore key strategies for enhancing customer retention. The discussion highlights the use of Generative AI for extracting customer insights and improving support, the importance of maintaining meaningful human interactions, and aligning client success across the entire customer journey to boost loyalty.
We also delve into building supportive communities to strengthen customer relationships, address concerns transparently, and increase retention. We discuss how maintaining consistency across diverse channels through clear vision and guidelines is essential for customer loyalty.
Our Expert
Leslie Alore is the Senior Vice President of Marketing at Flexera, where she leads a dynamic team in creating scalable and impactful marketing experiences that drive significant business outcomes. Passionate about professional development, Leslie is deeply committed to helping others advance their careers, serving as a mentor, speaker, and advisor.
Her exceptional contributions to the field have earned her prestigious accolades, including recognition among the "Top Women in Marketing" by Ragan Communications and "Women of the Channel" by CRN. Leslie's leadership and dedication to excellence continue to inspire and shape the marketing landscape at Flexera and beyond